Amazon Manager Job at Printful, Inc., Cincinnati, OH

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  • Printful, Inc.
  • Cincinnati, OH

Job Description

Printful's growing! Snow Commerce, a managed service provider that designs and runs the e-commerce presence for some of the world's best-known brands, is now a part of Printful, a global e-commerce platform and leader in on-demand merchandise production supplying brands like Spotify for Artists, Coca-Cola, and Star Trek.

Together with Printful, Snow Commerce provides a complete e-commerce solution, including program strategy, site and product creation, marketing, fan engagement, and on-demand, international production, and distribution.

The Amazon Manager is an expert on the Amazon marketplace and is responsible for setting an Amazon product strategy that will exceed revenue targets. We are seeking a skilled and motivated Amazon Manager to oversee and optimize our product listings on Amazon. The ideal candidate will have a proven track record in e-commerce, particularly within the Amazon ecosystem, and a passion for driving sales and enhancing customer satisfaction... This position requires strong analytical skills, the ability to create streamlined processes and problem-solving ability.

Specific Responsibilities:

  • Product Listing Management: Create, optimize, and manage product listings on Amazon to ensure high visibility and conversion rates. This includes writing compelling product titles, descriptions, and bullet points, and selecting appropriate keywords.
  • Performance Monitoring: Track and analyze key performance metrics, including sales, conversion rates, and customer reviews. Use data to make informed decisions and implement strategies for continuous improvement.
  • Competitive Analysis: Conduct market research to identify trends, analyze competitor listings, and adjust strategies to maintain a competitive edge in the marketplace.
  • Inventory Management: Coordinate with supply chain and inventory teams to ensure accurate stock levels and timely replenishment. Address and resolve any inventory-related issues promptly.
  • Advertising and Promotions: Develop and execute Amazon promotional strategies to drive traffic and sales. Monitor campaign performance and adjust tactics as needed.
  • Customer Service: Manage and respond to customer inquiries, reviews, and feedback. Address any issues or concerns to enhance customer satisfaction and brand reputation.
  • Compliance and Policies: Ensure all product listings comply with Amazon's policies and guidelines. Stay updated on changes in Amazon's policies and adjust strategies accordingly.
  • Reporting: Generate regular reports on sales performance, market trends, and advertising effectiveness. Present findings and recommendations to senior management.

Education & Background:
  • Bachelor's degree required
  • Proven experience managing products on the Amazon marketplace.
  • Strong understanding of Amazon's algorithms, SEO, and advertising tools.
  • Proficiency in Amazon Seller Central and other e-commerce tools.
  • Excellent analytical skills with the ability to interpret data and make strategic decisions.
  • Strong communication and organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Experience with Amazon FBA (Fulfillment by Amazon) and Seller Fulfilled Prime.
  • Knowledge of additional e-commerce platforms and marketplaces.
  • Experience with data analysis tools and software.

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