Job Description
Salary: $53,124.00 - $73,538.00 Annually
Location : Gresham Campus, OR
Job Type: Full-time
Job Number: 2023-2000161
Division: Student Development
Department: Enrollment Services
Opening Date: 03/25/2024
Job Summary and Responsibilities/Duties For best consideration, please submit application materials June 17, 2024. * The salary range listed above reflects the 2023-2024 Classified Employee Association pay rates.
Provides expertise in both technical and functional direction in the development, and maintenance of the degree audit system, to include technical solutions, business processes, and workflows critical to the success of academic advising and degree progress and completion planning. Compiles and programs MHCC degree and program requirements into degree audit software to include the review, interpretation, and updating of requirements annually or as needed; tests new releases and upgrades; maintains transfer articulation records and tables; reviews and researches course equivalencies, and maintains overrides and exceptions. Trains faculty and staff, and updates degree audit documentation. Awards college-level degree and certificates. Collaborates with various departments and stakeholders to ensure accurate and efficient degree audit services for students.
Essential Duties - Coordinates and provides day-to-day oversight and training for transfer course evaluation and processing of student academic records as well as other types of transfer credentials.
- Determines eligibility of credentials toward completion and award of MHCC degrees and certificates. Reviews, researches, and ascertains course equivalencies; encodes and maintains transfer articulation school and table records.
- Acts as the liaison for credential evaluation and degree auditing. Reviews records for quality control and audits transfer credentials evaluation and degree awarding. Acts as a resource for admissions and transcript evaluation staff.
- Develops, maintains, and updates processes pertaining to degree and certificate completion and award processes and the degree audit system. Monitors credential integrity according to institutional and state credential requirements.
- Coordinates standard operating procedures for transcript evaluation, system maintenance, and degree/certificate completion and awarding. Reviews current processes, recommends changes, and works with transcript evaluation and degree awarding staff to improve overall process efficiency.
- Maintains and creates appropriate forms for student and faculty use.
- Encodes institutional and state degree requirements, catalog updates, and transfer articulation rules in the degree audit system. Updates as necessary.
- Acts as the liaison to Information Technology to identify solutions to system issues. Works with staff to identify system requirements. Provides recommendations on solutions and identifies next steps in the resolution process.
- Acts as the subject matter expert for the degree audit system. Participates as a member of the system users group, and ensures successful system updates. Evaluates system capabilities against College needs and recommends changes and other actions as needed. Provides training and support to staff utilizing the software.
- Advises faculty and college staff concerning program course equivalencies, degree and certificate requirements, alternative credit options, and completion and award progress.
- Acts as a liaison to the Instructional Services Office; responds to inquiries and works with the office on credential offerings, course histories, general education applicability and letters of transferability. Assists with necessary catalog and other institutional publication edits, and reviews catalog proofs to ensure effectiveness of academic changes in policies and regulations.
Additional Duties - Trains and monitors students and/or part-time employees who assist with admissions, records and registration processes.
- Assists with compliance audits from the appropriate approving agencies.
- Assists with official commencement program as needed. Represents the college's Admissions, Registration and Records department at commencement ceremonies.
- Performs all other related duties as assigned.
Minimum and Desired Qualifications Education: Bachelor's degree from an accredited institution
Experience/Training: - Minimum (3) years credential awarding, degree auditing, and credential evaluation
- Proficient using computer applications and systems relevant to the position, such as student information systems and Microsoft Office Suite
- Demonstrate strong knowledge of degree audit systems, preferably experience with Jenzabar or similar student system software.
Equivalent combinations of education and experience may be considered on a year for year basis
Desired Qualifications - Experience working in higher education, preferably in academic advising, registrar's office, or a related area
- Experience working in a student support environment assisting students.
- Familiarity with academic program requirements, transfer credit evaluation and graduation processes in a higher education setting
Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs) Knowledge, Skills and Abilities - Ability to maintain the confidentiality of information.
- Detail-oriented with strong technical and business analytical and problem-solving skills.
- Knowledge of the principals and practices of transfer articulation and degree awarding academic program requirements in a higher education setting.
- Excellent customer service skills, including successful experience working with diverse populations
- Excellent verbal, interpersonal, and written communication skills to collaborate effectively with diverse stakeholders, including students, faculty, staff, and administrators, including active listening skills
- Ability to effectively handle multiple tasks, priorities changing deadlines, and move quickly among various functions and responsibilities
- Ability to utilize required software programs such as databases, integrated student information systems, and scheduling software
- Ability to utilize critical thinking, analyze data, and exercise independent, sound judgment and initiative
Working Conditions and Important Information Working Conditions Work is typically performed in a normal office environment while sitting at a computer terminal. Visual eye strain and repetitive hand/wrist motion for data entry and keyboarding functions.
Salary: Initial salary placement will be based on years of relevant full-time equivalent experience at the sole discretion of the College, per the guidelines in the applicable Handbook or Collective Bargaining Agreement. Please include all relevant full and part-time experience in your application that you want the College to review towards potential placement. Hired employees will not have an opportunity to update past experience or appeal initial placement after the time of hire.
Important Information: MHCC only accepts applications through our online application system at For technical assistance, please call 855-524-5627.
Please note: We do not request or read letters of recommendation. Also, it is not necessary to upload a large number of documents with your materials. We are looking for the required documents and perhaps one or two additional documents of your choosing (optional). Faculty applications require a current resume, cover letter and official transcripts (copies are fine for application purposes) and/or any required certificates or licenses.
Please note: this is initially a self-screening system. We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration.
Position subject to budget consideration and approval.
Final candidates will be subject to a criminal background check as part of the employment process.
MHCC is NOT able to support Visa applications for employment at the college. Applicants must already be eligible to work in the United States to be considered.
MHCC provides qualifying veterans and disabled veterans with preference in employment in accordance with ORS 408.225, 408.230, and 408.235; OAR 105-040-0010 and 105-040-0015.
Qualifying veterans and disabled veterans may obtain preference by submitting as verification of eligibility a copy of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) or a letter from the US Dept. of Veteran's Affairs indicating receipt of a non-service connected pension to your application. Disabled Veterans must also submit a copy of their Veteran's disability preference letter from the Dept. of Veteran Affairs, unless the information is included in the DD Form 214 or 215.
If you are seeking this preference, appropriate documentation must be provided at the time of application. You may submit an electronic copy in the document upload area of the application in the section marked "veterans' preference document," or fax to 503-491-7257 or mail to Human Resources, Mt. Hood Community College, Gresham, OR 97030. If you do not have your documentation, you may request it through your Veterans' Administration Office.
Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three working days prior to the date of need.
Mt. Hood Community College is an Equal Opportunity Employer that actively supports workforce diversity.
Mt. Hood Community College
Classified Employee Benefit Summary The following is a brief description of the benefits offered by Mt. Hood Community, this is intended to be a summary only - any errors or omissions are unintentional. Please refer to benefit booklets, plan documents, college policy and regulations for more detailed information. Greater detail regarding fringe benefits is available in the Classified Association Bargaining Agreement.
Health Benefit Options MHCC is a member of the Oregon Educators Benefit Board (OEBB) which administers Medical, Dental, Vision, Life Insurance, Accidental Death & Dismemberment (AD&D), Long Term Disability (LTD) and Employee Assistance Plan (EAP). The effective date of employer-provided benefits is the first day of the first full month of employment at MHCC, unless otherwise indicated. Available medical, dental and vision plans and rates are available on the MHCC intranet, under Human Resources/Benefits.
MHCC will only pay the premium portion for medical, dental and vision coverage for your spouse/domestic partner and/or eligible dependents if they are not covered under another policy.
If you elect to have double coverage for a spouse/domestic partner or eligible dependent, you will be required to have the premium associated with the double coverage deducted out of your payroll check each month.
Important Retirement Information: Make sure you are enrolled in the medical, dental and/or vision plans you want when you retire. Retirement is not considered a Qualified Status Change (QSC) so you cannot add or change plans at the time of retirement.
In order to ensure that a spouse/domestic partner and/or eligible dependent can be covered when you retire
you will need to enroll them on MHCC's policy at the open enrollment period prior to your retirement date even though they may be covered under another policy. The College will waive the double coverage premiums when an employee is adding a spouse/domestic partner and/or eligible dependents during open enrollment period prior to the employee's anticipated retirement date for that plan year.
Other College Paid Insurances •Life Insurance
Coverage = $50,000
•Accidental Death & Dismemberment (AD&D)
Coverage = $50,000
•Long Term Disability (LTD)
Approved benefit claims begin after 90-day elimination period. Maximum benefit is 66 2/3 of monthly salary; benefit may be adjusted based on other incomreceived by retirement benefits.
Public Employees Retirement Plan (PERS) On behalf of the employee, MHCC contributes 6% of their gross salary into an Individual Account Program (IAP) with PERS. At the time of retirement, based on one of the following programs, a monthly pension benefit is calculated. Please refer the Public Employees Retirement System (PERS) website for detailed information on retirement benefits:
Public Employees Retirement System - Tier One/Tier Two
Hired by a PERS employer before August 28, 2003 and have an active account.
Oregon Public Service Retirement Plan - OPSRP
Hired on or after August 28, 2003 and do not have active account in the PERS Program.
Tuition Waiver Plan The College will maintain the Tuition Waiver Plan for employees, their spouses, and their dependents through age 23 who qualify as dependents. Employees and their spouse/domestic partner will pay only course specific fees. Instructional fees for work-related classes taken by an employee at the request of the supervisor will be waived.
Employee Assistance Program (EAP) MHCC's Employee Assistance Program (EAP) is through Reliant Behavioral Health (RBH) which provides services to help people privately resolve problems that may interfere with work, family, and other important areas of life.
The EAP provides FREE (no charge for utilization) and confidential services to employees and their dependents, living at or away from home, and all household members, related or not. MHCC employees, spouses/domestic partner, dependents and their eligible household members have five (5) free EAP services per new issue, including relationship, family, stress, anxiety, and other common challenges.
Use of MHCC Swimming Pool Full-time employees and dependents have free access to the MHCC swimming pool during open recreation sessions. Swimming classes through the American Red Cross Learn-to-Swim program are not free under the tuition waiver plan or the swim pass. Employees are responsible to pay for the classes.
Vacation Scheduling and Use of Vacation Leave Vacation time may be taken only with the prior approval of the supervisor and cannot be granted before it is accrued unless it is to the mutual benefit of the College and the employee.
All employees must request vacations to the employee's supervisor in writing not less than two (2) weeks in advance for approval to use more than two (2) days, and not less than one (1) week in advance when requesting two (2) days or less. This advance notice requirement may be waived in the sole discretion of the employee's supervisor.
A department may delineate specific periods during the year when, due to operational need, vacations may not be approved. Outside of those periods, if a vacation request is denied, the employee and supervisor will immediately discuss a reasonable alternative time for vacation. If the delay results in an employee's accrual exceeding maximum limits as defined in the chart below, during the next three months, the employee will be paid forty (40) hours of vacation in their next regular pay distribution. The hours paid will be deducted from the accrued vacation time.
Vacation Accruals Vacation time will begin accruing from the first day of employment with the College. Classified employees will accrue vacation on a monthly basis. The vacation accrual rates are as follows for full-time employees who remain employed for twelve (12) months.
Employees working less than twelve (12) months or less than full-time will accrue vacation on a prorated basis, based on the percentage of full-time worked or the percentage of the year worked by the employee.
An employee's total balance of accrued vacation may not exceed two (2) times their annual maximum accrual rate.
Separation from Employment In case of an employee's termination or resignation, accrued vacation pay will be included in the employee's last check except if the employee has not completed their probationary period.
Sick Leave At the time of hire, employees will receive eighty (80) hours of sick leave. Thereafter, employees will accrue sick leave at the rate of one (1) day per full month worked. Sick leave will be available to employees as it is accrued. Those employees who are not employed on a twelve (12) month basis will accrue sick leave on a prorated basis of actual time worked. Employees who work less than full-time will accrue sick leave on a prorated basis, based on the percentage of full-time worked, excluding overtime hours worked.
Holidays The term "holiday" means each of the following days:
Any other day observed by the College as a legal holiday. If a holiday falls on Saturday, Friday will be a paid holiday. If a holiday falls on Sunday, Monday will be a paid holiday.
Additional Information Detailed information regarding all Classified Employee benefits are available in the
01
Do you have a Bachelor's degree (or higher) from an accredited institution?
- Yes
- No
- I believe I have a combination of education and experience to meet this requirement.
02
Do you have at least (3) years credential awarding, degree auditing, and credential evaluation?
- Yes
- No
- I believe I have a combination of education and experience to meet this requirement.
03
Are you proficient using computer applications and systems relevant to the position, such as student information systems and Microsoft Office Suite?
04
Can you demonstrate strong knowledge of degree audit systems, preferably experience with Jenzabar or similar student system software?
05
Briefly describe your experience with degree audit systems. List three skills you feel are most important to be successful in this position.
06
Do you have experience working with people with diverse backgrounds like those in the college's community and of its students and employees; demonstrated commitment to promoting access and diversity?
Required Question
Job Tags
Holiday work, Full time, Part time, Immediate start, Sunday, Saturday,