Job Description

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
•Provide exceptional service to all hotel guests during their stay
•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications

•Proficiency with computers is required; experience with reservation and accounting software is desired
•High school diploma or equivalent required; some college preferred
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Great communications. and excellent customer service skills are required
•Overnight shift; requires flexible hours Hyatt Centric SouthPark Charlotte

Job Tags

Flexible hours,

Similar Jobs