Job Description

At Hireverse, we are seeking a highly motivated and customer-focused individual to join our client’s team as an Entry Level Customer Service Representative . If you’re looking to gain transferable skills in customer service, marketing, sales, or business, and want a more interactive career, this could be the opportunity for you.

In this role, you’ll be the primary point of contact for customers, focusing on rebuilding personal connections and communication. You will handle inquiries, resolve issues, and ensure customer satisfaction with professionalism and care.

Key Responsibilities:

• Provide prompt, friendly, and efficient customer service
• Identify customer needs and offer appropriate solutions
• Document customer interactions and resolutions in the CRM system
• Collaborate with team members to resolve complex issues and escalate when necessary
• Maintain knowledge of products, services, and policies to assist customers accurately
• Build rapport with customers to enhance satisfaction
• Meet or exceed individual and team performance goals

This is an excellent opportunity for those passionate about delivering outstanding customer experiences and eager to start a rewarding career.

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