Job Description
It's an exciting time to be at Hanscom Federal Credit Union!
As a member of our Learning & Development Department, you will join a dynamic team of dedicated individuals committed to delivering exceptional service to our members.
Who we are - Hanscom Federal Credit Union - Members-first - our members are our top priority. We make business decisions with our members at the top of mind.
- Integrity - we're honest and committed to doing what's best for our members and our company. What is right isn't the same as what is easy.
- Teamwork - we are in this together and we all benefit from our success.
- Innovation - we identify new ideas for processes or products that will lead to positive changes and take the initiative to implement the changes.
- Empathy - we understand that communication starts by listening, understanding diverse perspectives, and caring about others' sustained success.
What we offer - A full-time, permanent position that will reward you through an annual bonus program.
- Medical, Dental, Vision, FSA, 401(k), Student Loan Paydown, and paid Sick and Vacation time benefits.
- A flexible hybrid work schedule environment.
- We are committed to fostering career growth and development - when you join our organization it's not just a job.
- We look to develop your skills aligned to our business needs and help you progress in your career.
Who you are - Learning and Experience Designer At Hanscom Federal Credit Union, you'll be part of a team that's dedicated to fostering growth, inclusivity, and innovation. Your role will be critical in shaping the future of our organization by developing programs that not only educate but also inspire and empower our team members.If you're excited about making a significant impact and growing with an organization that values your unique talents, we'd love to hear from you. Let's build the future of learning and development together.
What you'll bring: - Curiosity: Your curiosity will lead us to innovative solutions and continuously improve our learning and development strategies.
- Creativity and Innovation: Given constraints, your innovation will help us design impactful programs that engage and inspire our team members.
- 'Figure-It-Outness': Your ability to navigate and solve problems creatively when clear answers are not evident will set you apart, ensuring that we can overcome any obstacle with ingenuity and resourcefulness.
- Cultural Competence: Your awareness and understanding of diverse learning needs and cultural backgrounds will help us design training programs that resonate with every team member, fostering a sense of belonging and equity.
- Consultative Skills: You'll help identify learning needs and develop tailored training solutions, acting as a trusted advisor and collaborator who drives our educational success.
- Leadership and Influence: Your leadership and influence will drive buy-in for our learning projects, ensuring they are embraced and implemented effectively across the organization.
- Executive Presence: You'll be the voice that communicates effectively, positively, and clearly, both in writing and verbally, ensuring that our vision and goals are always aligned and understood.
- Ethics and Integrity: You'll handle sensitive information with care and make decisions that reflect our organization's values, ensuring trust and integrity in all our learning initiatives.
What you'll do - Training Needs Analysis and Learning Path Development:
- Collaborate with stakeholders to assess training needs and performance gaps, and build learning paths for onboarding and ongoing programs.
- Learning Design and Development:
- Create engaging learning modules using instructional design theories, and develop materials with tools like Articulate Storyline, Camtasia, and Canva.
- Program Implementation and Support:
- Facilitate the rollout of learning programs across platforms, and lead engaging in-person, virtual, and blended sessions.
- Evaluation and Continuous Improvement:
- Implement strategies to evaluate learning effectiveness, gather feedback, and use data-driven insights to refine and optimize programs.
- Strategic HR and L&D Initiatives:
- Support HR initiatives such as organizational design and change management, and partner with business leaders to improve performance.
- Stakeholder Engagement and Risk Management:
- Maintain communication with stakeholders, manage expectations, and drive the resolution of risks and issues.
- Learning Materials and Documentation:
- Prepare training job aids, manuals, and multimedia instructional materials, and manage their maintenance.
- Cross-Functional Collaboration:
- Partner with cross-functional teams to launch programs on time and implement targeted learning solutions.
- Additional Responsibilities:
- Perform other tasks or functions as required, requested, necessary, or prudent from time to time.
Knowledge/Skills/Experience Required: - Strong desire to work in a purpose-driven organization
- Demonstrated capability and passion for developing talent and a culture of innovation, collaboration, and engagement
- Ability to establish and maintain effective working relationships at the senior management level and across all levels of the organization
- Excellent analytic, organization, presentation, and facilitation skills; ability to lead multiple tasks under tight deadlines
- Ability to prioritize workload and to work independently
- Strong decision making and problem-solving skills
- Strong written and verbal communication skills
- Five years to eight years of similar or related experience, including preparatory experience.
- College degree in a related field (Education, Instructional Design, Psychology, etc.)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job Tags
Permanent employment, Full time, For contractors, Remote job, Flexible hours,