Job Description
Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:100% full coverage of healthcare for you and your eligible dependentsTuition paid upfront at network schoolsFree lunchFree parkingFree theme park admission and much more!As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney.Responsibilities : The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and propertyAs a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as neededConduct interior and exterior Resort foot patrol to identify undesirable conditionsEvaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanorInvestigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigationDocumentation and report writingMaintain order in the Resort while attending to the needs of our guests, cast members and vendorsCoordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive mannerHandle violations of Resort policy, civil laws and undesired conduct Work with state of the art technology to detect and respond to safety systemsProvide cash escorts for cashiers to/from cash room to their work station
Respond to security and emergency calls and prioritize the work in a timely manner Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations – will maintain logs of all requestsProvide key assistIssue contractor and visitor badges Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radioProvide accurate information to guests, cast members and vendors seeking directions and hours of operationReceive, record and secure found property – will also research and respond to guests inquiries for lost propertyEscort guests and cast members as required to parking lotsPerform other duties and responsibilities as assignedBasic Qualifications : Must be at least 18 years of ageValid State of Hawaii Guard CardExcellent communication skillsA successful candidate will have experience as a first responder – related experience that best aligns with the day to day operation may include:Hotel/Resort Security Guard/Officer experienceSuccessfully completed basic training in the MilitaryLoss Prevention and/or Plain Clothes Operatives experienceHigh pressure situational experience such as Emergency Medical Technician, Firefighter, Flight AttendantStrong verbal, written and technology skills required Keyboarding skills 25 WPM Investigation skillsPerform general clerical duties using Microsoft Office and other site specific programsA good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and moreSelf-directed (can complete tasks with minimal follow up/supervision)Maintain strong observation skills with high level of detail and scrutiny for entire shift Preferred Qualifications: Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.)Knowledge of Hawaiian/ Japanese language Required Education : High school diploma or equivalentAdditional Information : SCHEDULE AVAILABILTYFull Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.Our Theme Parks and Resort Hotels operate 24 hours a days, 365 days a year.Keyword: AULANI CASTING, AULANICASTINGThe pay rate for this role in Hawaii is $21.90 to $27.40 per hour.
The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits.
Job Tags
Hourly pay, Holiday work, Full time, Shift work, Night shift, Weekend work, Afternoon shift, Early shift,