Description: Please Note: Open to having this hire based in any KP Region (NCAL, SCAL, OR, WA, CO, GA, DC, MD) but able to work PST hoursKaiser Permanente believes that to be their healthiest, people need more than high-quality medical care. Everyone deserves an affordable place to live, enough money to pay the bills, healthy food to eat, meaningful social connections, and easy access to care. In this role, you will lead a team of professionals that is responsible for clear, impactful and measurable communications about our commitment to individuals and the communities we serve in these key areas and more.Essential Responsibilities:Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and grooming high potentials for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs.Oversees the operation of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy.Oversees complex communication activities by ensuring team members provide support to internal and/or external stakeholders; managing and maintaining vendor relationships; reviewing and approving communication activities; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.Directs and oversees the development of strategic communication plans by directing consultation with key clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; analyzing, reviewing, and synthesizing data and information; ensuring input and resources are obtained to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; directing project scope and schedules; creating and managing budgets and resources; identifying and leveraging appropriate audiences and channels; influencing key stakeholders and leadership on strategic direction; and ensuring strategic support on a variety of organizational initiatives.Oversees the implementation of communication efforts by consulting with stakeholders or vendors on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; ensuring communication plans are implemented on time, on budget, and within agreed upon specifications; and resolving critical issues on a 24 hour/on-call basis as needed during the implementation process.Directs and oversees communications across multiple business functions by creating, reviewing, revising, and approving complex content for KP communications programs and projects; overseeing the production of communications materials; ensuring final communications align with KP communication plans; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.Directs complex projects or project components by identifying and managing stakeholder contacts; assembling teams based on project needs and team member strengths; developing, analyzing, and managing project plans; negotiating and managing project schedules and resource forecasts; and overseeing project financials and deliverables. Minimum Qualifications:Minimum four (4) years supervisory experience.Minimum four (4) years experience managing operational or project budgets.Bachelors degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum twelve (12) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.Additional Requirements: Preferred Qualifications: Two (2) years in health care or another heavily regulated industry (e.g., Banking). Three (3) years experience working in an organization with union represented employees. Experience with Community Health, SDOH, and Health Equity preferred Primary Location: California,Oakland,Ordway Additional Locations: Portland San Diego Marketing Sales Service and Admin, 3100 Thornton Ave., Burbank,California, 91504Regional Office - 10 Piedmont, 10 Piedmont Center 3495 Piedmont Rd. NE, Atlanta,Georgia, 30305Rockville Regional Offices, 2101 E. Jefferson St., Rockville,Maryland, 20852Waterpark I, 2500 S. Havana St., Aurora,Colorado, 80014Seattle Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri Working Hours Start: 08:00 AM Working Hours End: 05:00 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group/Union Affiliation: NUE-PO-01NUENon Union Employee Job Level: Director/Senior Director Specialty: Communication Professional Department: Po/Ho Corp - Reputation Management - 0308 Pay Range: $202700 - $262350 / year The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted. Travel: Yes, 10 % of the Time At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing. Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest Load More
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