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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

Job Description

Job Description

Evaluates patients/families appropriateness for care and individual psychosocial needs. Develops plan of care in coordination with Interdisciplinary Team and provides social services as applicable through the performance of a variety of services, interventions and modalities. Cares for neonate, infant, child, adolescent, adult, and geriatric age clients. Performs clinical duties in accordance with population specific guidelines as outlined in policy and procedures, and applicable reguratory standards.

• Licensure or other certifications: Georgia License in Clinical Social Work (LCSW). Maintains current BCLS certification.

• Educational Requirements: Masters Degree

• Minimum Experience:

• Other: Masters degree in Social Work from a school accredited by the Council on Social Work Education required.

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience: 1-3 years experience in the hospice setting or related clinical experience in a multi-disciplinary setting preferred

• Other:

1. I Show Vulnerability when I:

• trust others and assume positive intent.

• am emotionally accessible and transparent without hidden agendas.

• acknowledge weaknesses and accept responsibility for mistakes.

• am comfortable saying “I don’t know” and asking for help.

• seek and accept feedback in a non-defensive manner.

• forgive others and give the benefit of the doubt.

2. I Display Empathy when I:

• seek to know others on a deeper level.

• work to ensure others feel included.

• accept others for who they are without judgment.

• show concern for the well-being and challenges of others.

• consider the human impact before making decisions.

3. I Demonstrate Courage when I:

• do not hold back on anything that needs to be said.

• do the right thing even when that is difficult.

• speak my own truth, even when that means standing alone.

• address potential conflict quickly and directly.

• commit to seeing a difficult conversation through to the end.

4. I Demonstrate Radical Listening when I:

• seek to understand the other person’s viewpoint first, before expressing my own viewpoint.

• listen for the unsaid.

• ask questions to confirm understanding.

• accept others’ perceptions as their truth.

• take action to help others feel fully heard and seen.

• pursue as many different viewpoints as possible and embrace the bearer of bad news.

5. I Promote Teamwork when I:

• treat others in a respectful manner, regardless of their position, identity, and background.

• encourage and support my coworkers.

• value and acknowledge others for their contributions to the success of the team and NGHS.

• put the good of the team and NGHS first.

• strive to find common ground to solve problems for the good of NGHS.

• cut across boundaries to get things done.

6. I Hold Others Accountable when I:

• provide clear, consistent, and frequent communication about what is most important.

• clarify what is less important to establish clear priorities.

• help others see their blind spots.

• look for every opportunity to provide reinforcing feedback.

• provide immediate and actionable corrective feedback.

7. I Strive for Continuous Improvement when I:

• hold myself personally responsible to seek improvements every day.

• experiment regularly with new ideas and approaches.

• demonstrate initiative and perseverance to overcome obstacles and resistance to change.

• embrace mistakes and pivot quickly if a new approach fails.

• seek to always be better tomorrow than today.

• Quest: Demonstrates/utilizes Quest tools in department.

• Talent Development: Coaches and develops staff.

• Safety: Promotes patient, visitor and staff safety and effectively manages hazards that lead to injury or harm.

• Productivity: Meets productivity expectations.

• Regulatory Compliance:  Ensures department’s compliance with all regulatory, DNV, mandatory education, and similar requirements.

Identifies unit/department level goals that align with the organization's Key Performance Indicators.

If, in the normal course of my duties and responsibilities, I am required to access protected health information (PHI) and electronic protected health information (EPHI) for the purposes of treatment, payment and operations within Northeast Georgia Health System, I will limit such access to only the minimum necessary amount of PHI and EPHI necessary to perform the functions of my job. If access is not required in the normal course of my duties and responsibilities, I will not access PHI or EPHI.

• Clinical skills

• Communication (verbal and written), organization, process facilitation.

• Computer skills

• Counseling/Casework/Group

• Customer service

• Understanding of organizational behavior

• Participates in the patient consultation/admission process. Assists in determining appropriateness for care. Provides patient/family education of the hospice philosophy, services and coverage. Prioritizes a smooth care transition through strong interdisciplinary team communication.

• Conducts initial and ongoing patient/family psycho-social-spiritual needs assessments within established time frames. Identifies and prioritize needs. Monitors crisis risk in areas such as complicated grief, falls, abuse, neglect, exploitation and suicide.

• Develops and updates the Plan of Care in coordination with the patient/family and interdisciplinary team. Plans and updates interventions in response to ongoing assessment. Monitors progress towards goals. Monitors and plans for discharge needs.

• Participates in Interdisciplinary Group Process. Represents social work involvement in the plan of care. Assists the team in understanding the significant social and emotional needs of patient/family. Assists volunteer coordinator with involvement and oversight of hospice volunteers in the IDG.

• Provides case management services to patient/family. Assists with Medicare, Medicaid, Veteran’s Administration and other benefit needs. Assists with verification of patient/family financial status and needs. Advocates for and brokers community resources as appropriate to patient/family need.

• Provides therapy/counseling services to patient/family as appropriate to need . Supports adjustment to illness/impending death. Facilitates specific problem resolution. Supports patient/family relational work; supports life review and closure needs. Assists in the search for meaning, peace, purpose.

• Conducts grief needs assessment at the time of death and collaborates with the program’s grief support services to facilitate a smooth transition to after care services. Ensures accurate and timely hand off communication. Participates in direct grief support services as needed and as coordinated through grief support services program. Supports/participates in grief support programming such as remembrance services, education events.

• Attends meetings as required by department/organization. Participates in staff meetings, work group/committee meetings, education sessions, etc.

• Participates in clinical and community outreach activities. Provides patient/family/community education. Assists with patient consultations/admissions to ensure a smooth initiation of care. Promotes a positive public image of the hospice program.

• Adheres to regulatory and organization/department compliance standards. Manages assigned caseload volumes. Adheres to physician orders for visit frequency. Participates in performance improvement activities. Completes documentation accurately and timely.

• Completes special projects and other duties as requested or assigned such as: Participates in committee work. Assists in development/revision of policies and procedures. Serves as team leader as requested. Provides individual and/or group grief support activities. May mentor students. Assists in covering on-call/after-hours shifts.

• May provide services specific to full LCSW licensure. May supervise Masters level Social Work interns per applicable law and regulation. May complete competency evaluations for initiation of involuntary mental health hospitalization per applicable law and regulations. May bill for services as per applicable law and regulation. May provide supervision toward LCSW licensure per applicable law and regulation.

• Weight Lifted: Up to 20 lbs, Frequently 31-65% of time

• Weight Carried: Up to 20 lbs, Frequently 31-65% of time

• Vision: Moderate, Constantly 66-100% of time

• Kneeling/Stooping/Bending: Frequently 31-65% of time

• Standing/Walking: Frequently 31-65% of time

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Frequently 31-65% of time

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving #NGHSJOBS#LI-RB1

• OSHA Category II : Job classifications in which normal duties do not reasonably anticipate exposure to blood or other potentially infectious or hazardous materials. Contact with blood may occur in an emergency.

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

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